Privacy Policy
Last Updated: September 2nd, 2024.
Welcome to the privacy policy of www.gosiamalinowska.com. This document outlines how we collect, use, disclose, and protect your personal data when you interact with our website and services. Protecting your privacy and personal data is of paramount importance to us, and we are committed to ensuring compliance with the UK GDPR, as well as other applicable data protection laws.
1. Who We Are
Our website, www.gosiamalinowska.com, is operated by Gosia Malinowska, a professional life coach providing online coaching services. For any privacy-related inquiries or concerns, please contact us via our contact form.
2. Data Controller Information
Since this is a single-member company without a Data Protection Officer (DPO), the data controller is Gosia Malinowska. Any questions about this privacy policy can be directed to Gosia through the contact details provided.
3. Personal Data We Collect
We collect and process the following categories of personal data:
Identity Data: Includes your name.
Contact Data: Includes your email address and phone number.
Technical Data: May include your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data: Includes information about how you use our website and services.
We do not collect sensitive personal data or data from individuals under the age of 18.
4. How We Collect Your Personal Data
Personal data is collected through:
Direct Interactions: You may provide data by filling in forms on our website, such as when you book a coaching session or contact us for support.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data through cookies, server logs, and other similar technologies.
5. Purposes for Processing Personal Data
We use personal data for the following purposes:
To Provide Coaching Services: We use your data to schedule and manage your coaching sessions.
Customer Support: To respond to inquiries, troubleshoot issues, and improve our services.
Marketing and Communications: To send you information about our services and updates, provided you have consented to receive such communications.
Website Improvement: To analyze usage patterns and improve the user experience on our website.
6. Legal Basis for Processing
The legal bases we rely on for processing personal data under the UK GDPR include:
Consent: Where you have given clear consent for us to process your personal data for specific purposes (e.g., receiving marketing communications).
Contract: Processing is necessary for the performance of a contract with you or to take steps to enter into such a contract (e.g., managing coaching sessions).
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., to provide and improve our services), provided your interests and fundamental rights do not override those interests.
7. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent. However, we may share data with:
Service Providers: Who assist in operating our website and conducting our business, subject to appropriate confidentiality and security measures.
Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
8. International Data Transfers
We do not currently transfer your personal data outside of the UK or the European Economic Area (EEA). If in the future we need to transfer your data internationally, we will ensure that adequate protection measures are in place in compliance with GDPR.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specifically, personal data is retained for four years based on customer lifetime value.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
10. Your Rights
Under the UK GDPR, you have certain rights regarding your personal data, including:
Right to Access: Request access to your personal data and check that we are lawfully processing it.
Right to Rectification: Request correction of any incomplete or inaccurate data we hold about you.
Right to Erasure: Request deletion of your personal data where there is no good reason for us continuing to process it.
Right to Restrict Processing: Request the restriction of processing your personal data in certain circumstances.
Right to Data Portability: Request the transfer of your personal data to you or to a third party.
Right to Object: Object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground.
Right to Withdraw Consent: Where we are relying on consent to process your personal data, you may withdraw consent at any time.
To exercise any of these rights, please contact us via our contact form. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
11. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use the following types of cookies:
Essential Cookies: Necessary for the operation of our website, such as maintaining session integrity, security, and fraud detection.
Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For more information on managing cookies, please visit All About Cookies.
12. Security of Your Data
We are committed to ensuring that your personal data is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use standard Wix Website tools and security measures to protect your personal data.
In case of a data breach, we will follow Wix's standard procedures to address and mitigate any potential damage, and we will notify you and any applicable regulator of a breach where we are legally required to do so.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be reflected in the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions or concerns about our privacy practices or this policy, or if you would like to exercise your rights, please contact us via our contact form.